Customer Retention

What you'll be able to do

• Understand the arithmetic.
• Measure it rather than guessing.
• Do the things that actually work.
• Sell more to people who already buy.
• Build it into the routine.

Course content

1. 1 The cheapest growth a business has Understand the arithmetic. 2 min 2 questions Lab · اردو Free preview
2. 2 Finding out why people leave Measure it rather than guessing. 2 min 2 questions Lab · اردو Sign in to open
3. 3 Keeping people Do the things that actually work. 2 min 2 questions Lab · اردو Sign in to open
4. 4 Growing existing customers Sell more to people who already buy. 2 min 2 questions Lab · اردو Sign in to open
5. 5 Making retention part of how you work Build it into the routine. 2 min 2 questions Lab · اردو Sign in to open