Free course · Leadership & Management
Operations Management
Making the same good thing happen repeatedly.
5lessons
10quiz questions
5exercises
What you'll be able to do
- Understand what operations is for.
- Make the work repeatable by anybody.
- Match what you can do to what is asked.
- Run operations on numbers rather than impressions.
- Make things better without a restructure.
Course content
- 1 Making the same good thing happen repeatedly Understand what operations is for.
- 2 Documenting and standardising Make the work repeatable by anybody. Sign in to open
- 3 Capacity, demand and bottlenecks Match what you can do to what is asked. Sign in to open
- 4 Measuring what matters Run operations on numbers rather than impressions. Sign in to open
- 5 Improving continuously Make things better without a restructure. Sign in to open