Free course · Smart Skills
Emotional Intelligence
Reading a room, and reading yourself. What emotional intelligence actually is, why it is not being nice, and the four habits that make the difference at work.
- 5 lessons
- about 10 minutes (estimate)
- Free
- Video in اردو
- Exercises in اردو
- 10 quiz questions
- 5 exercises
Watch the course walkthrough
اردو
That was a one-minute preview. The full course video is for signed-in learners. Sign in to watch it here, or create a free BvLogic ID; it takes a minute, and this course is added to it.
What you'll be able to do
- Understand what the term actually means and what it does not.
- Use the gap between feeling and reacting.
- Notice what is actually there without inventing motives.
- Say the difficult thing in a way it can be heard.
- Practise deliberately, and know what this cannot fix.
Skills covered
- Business Communication
- Emotional Intelligence
Course content
- 1 It is not being nice Understand what the term actually means and what it does not.
- 2 Catching yourself in time Use the gap between feeling and reacting. Sign in to open
- 3 Reading other people Notice what is actually there without inventing motives. Sign in to open
- 4 Hard conversations Say the difficult thing in a way it can be heard. Sign in to open
- 5 Building it, and its limits Practise deliberately, and know what this cannot fix. Sign in to open
When you want the whole trade
Office Management
Office Management
This free course is the introduction to the full Office Management programme. The programme is taught by a trainer, marked by the academy, and carries the syllabus in full: the part an employer asks about.
See the full syllabus and fee