Free course · Smart Skills

Emotional Intelligence

Reading a room, and reading yourself. What emotional intelligence actually is, why it is not being nice, and the four habits that make the difference at work.

What you'll be able to do

Course content

  1. 1 It is not being nice Understand what the term actually means and what it does not. 2 min 2 questions Exercise · اردو Free preview
  2. 2 Catching yourself in time Use the gap between feeling and reacting. 2 min 2 questions Exercise · اردو Sign in to open
  3. 3 Reading other people Notice what is actually there without inventing motives. 2 min 2 questions Exercise · اردو Sign in to open
  4. 4 Hard conversations Say the difficult thing in a way it can be heard. 2 min 2 questions Exercise · اردو Sign in to open
  5. 5 Building it, and its limits Practise deliberately, and know what this cannot fix. 2 min 2 questions Exercise · اردو Sign in to open
When you want the whole trade

Office Management

Office Management

12 weeks 240 contact hours beginner Mapped to the NAVTTC standard Assignments & assessment Real projects

This free course is the introduction. The programme is taught by a trainer, marked by the academy, and carries the syllabus in full: the part an employer asks about.

See the full syllabus and fee

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