Free course · Smart Skills
Emotional Intelligence
Reading a room, and reading yourself. What emotional intelligence actually is, why it is not being nice, and the four habits that make the difference at work.
5lessons
10quiz questions
5exercises
What you'll be able to do
- Understand what the term actually means and what it does not.
- Use the gap between feeling and reacting.
- Notice what is actually there without inventing motives.
- Say the difficult thing in a way it can be heard.
- Practise deliberately, and know what this cannot fix.
Course content
- 1 It is not being nice Understand what the term actually means and what it does not.
- 2 Catching yourself in time Use the gap between feeling and reacting. Sign in to open
- 3 Reading other people Notice what is actually there without inventing motives. Sign in to open
- 4 Hard conversations Say the difficult thing in a way it can be heard. Sign in to open
- 5 Building it, and its limits Practise deliberately, and know what this cannot fix. Sign in to open