Free course · Communication & English
Email Writing
Emails that get answered and never get forwarded in horror.
5lessons
10quiz questions
5exercises
What you'll be able to do
- Decide whether this should be an email at all.
- Write so the reader can act in thirty seconds.
- Sound professional without sounding cold or servile.
- Handle bad news, chasing and complaints.
- Handle the volume without living in it.
Course content
- 1 Before you write anything Decide whether this should be an email at all.
- 2 Structure that gets a reply Write so the reader can act in thirty seconds. Sign in to open
- 3 Tone, and getting it right across cultures Sound professional without sounding cold or servile. Sign in to open
- 4 The emails that are hard to write Handle bad news, chasing and complaints. Sign in to open
- 5 Habits that make email manageable Handle the volume without living in it. Sign in to open