Client Communication

What you'll be able to do

• Prevent the problems instead of managing them.
• Communicate enough that they never have to ask.
• Handle the conversations that decide the relationship.
• Stay professional and stay solvent.
• Make the next piece of work come to you.

Course content

1. 1 Setting expectations at the start Prevent the problems instead of managing them. 2 min 2 questions Lab · اردو Free preview
2. 2 Updates that keep a client calm Communicate enough that they never have to ask. 2 min 2 questions Lab · اردو Sign in to open
3. 3 Bad news, delays and mistakes Handle the conversations that decide the relationship. 2 min 2 questions Lab · اردو Sign in to open
4. 4 Boundaries, scope creep and difficult clients Stay professional and stay solvent. 2 min 2 questions Lab · اردو Sign in to open
5. 5 Turning one project into a relationship Make the next piece of work come to you. 2 min 2 questions Lab · اردو Sign in to open