Free course · Smart Skills
Problem Solving
Finding the real problem before fixing the visible one. How to define a problem properly, find the cause, and choose a fix that holds.
5lessons
10quiz questions
5exercises
What you'll be able to do
- Define a problem before trying to solve it.
- Get past the first plausible explanation.
- Avoid deciding between one idea and nothing.
- Choose a solution that does not quietly come undone.
- Run the process in a team without it stalling.
Course content
- 1 The visible problem is rarely the problem Define a problem before trying to solve it.
- 2 Finding the cause, not the culprit Get past the first plausible explanation. Sign in to open
- 3 Generating options worth choosing between Avoid deciding between one idea and nothing. Sign in to open
- 4 Fixes that hold Choose a solution that does not quietly come undone. Sign in to open
- 5 Doing this with other people Run the process in a team without it stalling. Sign in to open