Adaptability and Change 5 lessons
  1. 1 Why change feels like loss
  2. 2 Staying useful when the tools change sign in to open
  3. 3 Handling a change you did not choose sign in to open
  4. 4 Leading people through change sign in to open
  5. 5 Becoming someone change does not frighten sign in to open
Course overview
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Adaptability and Change · Lesson 1 of 5

Why change feels like loss

Understand your own resistance.

People are not irrationally resistant to change. They are responding to something real, and treating resistance as stubbornness guarantees it continues.

What is actually being lost. Competence, because you were good at the old way and you are a beginner again. Status, because your expertise was in the thing being replaced. Certainty, because you knew what tomorrow looked like. Control, because this was decided elsewhere. And relationships, when teams are reorganised.

Those are genuine losses and they deserve acknowledgement rather than a slogan about embracing the future.

The competence loss is the sharpest, particularly for experienced people. Somebody with fifteen years of expertise in a system being retired is losing the thing that made them valuable, and telling them the new system is better does not address it.

There is usually a dip. Performance drops during a change, before it improves. People who do not know this is normal conclude the change was a mistake, or that they cannot do it, exactly at the point where persistence would have paid.

Some resistance is correct. Not every change is an improvement, and the person objecting sometimes knows something the person deciding does not. Dismissing all resistance as fear loses that information.

Start by separating the two questions: is this change wise, and am I struggling with it. Both can be true, and conflating them produces an argument about the wrong thing.

Lab — try it yourself

Name a change you resisted and write what you were actually losing. It is rarely the thing you argued about at the time.

Check what you learned

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Continue to lesson 2 Up next 2. Staying useful when the tools change